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Business Driven Digital Transformation

We help enterprise and government leaders transform their organizations to meet the evolving demands of modern users, clients, vendors and citizens

CRI Advantage is a #Next Generation ServiceNow® Partner

We support the ServiceNow® Vision for Cloud Computing and believe the ServiceNow® Application Platform-as-a-Service (aPaaS) is the most innovative and technically advanced platform on the market to enable the enterprise and government to transform and evolve to fully digital organizations.

ServiceNow Vision

Accelerate Your Digitial Transformation

We Focus on the Critical IT Solutions and Services so you can concentrate on your business

ITIL Assessment

We run workshops to assess your IT operations and business processes and help develop a roadmap to fully implement ITIL and business processes to accelerate your digital transformation.

IT Service Management

In partnership with ServiceNow® we provide sophisticated IT Services Management (ITSM) solutions in the cloud. We can implement ServiceNow® to support your internal team or you can outsource ITSM to CRI Managed Services.

Cloud Based ITSM

Cloud Development

In partnership with ServiceNow® we implement modern and mobile cloud based solutions at the “Speed of Light” to support your digital transformation.

Custom Applications

IT Ops Management

In partnership with ServiceNow® we provide IT Operations Management (ITOM) to increase IT agility with proactive monitoring of your IT infrastructure. We can implement ServiceNow® to support your internal team or you can outsource ITOM to CRI Managed Services.

Integrated ITOM

Asset Management

In Partnership with ServiceNow® we leverage the value of your assets by automating the management of the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle.

Project Management

We understand the challenges of managing complex projects. With ServiceNow® IT Business Management (ITBM), we can show you how to get the visibility you need into financial, project, and application portfolios—all on a single cloud-based platform.

Evolve PM

Performance Analytics

In partnership with ServiceNow® Performance Analytics, we can enable your knowledge managers to get the information they need to increase productivity and reduce costs across the entire enterprise.

Enterprise Analytics

Cyber Security

In Partnership with ServiceNow®, we help organizations connect security and IT teams, respond faster and more efficiently to threats, and get a definitive view of their security posture. We can implement ServiceNow® to support your internal team or you can outsource Cyber Security to CRI Managed Services.

Cyber Security

CRI and ServiceNow® are Leaders in Artificial Intelligence

CRI’s Solution Division Digital Transformation epxerts have years of experience leveraging Artificial Intellingence and Machine Learning.  In partnership with ServiceNow®, CRI’s AI experts can dramatcially increase productivity and reduce the Total Cost of Ownership (TCO) for your ServiceNow impmemenations through the use of advanced AI and Machine Learning.  We can educate your team, create a roamap, implement and maintain.  Let us show you how.

CRI and ServiceNow Machine Learning Vision

Industry Analyst Reports

Analysts are positioning ServiceNow® as a leader in ability to Impact Information Technology.

The Total Economic Impact™ of ServiceNow® for IT

Download The Total Economic Impact™ of ServiceNow, an April 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow, to understand the benefits, costs, and risks associated with the following ServiceNow solutions: IT Service Management, IT Operations Management, and Performance Analytics.

Download Report

Our Alliance Ecosystem

We provide our technology and business solutions through a powerful alliance ecosystem of market leaders and innovators. Together, we enable our clients to evolve and transform to a fully digital organization with modern IT solutions

Contact Us to Discuss Your Requirements