Managed Services CRI Advantage has been managing our customers IT systems since 1993. CRI's managed service offering is a competitively priced alternative to the hiring, staffing, and managing of your IT infrastructure in-house.  These managed service offerings include the following elements: We assume responsibility for all or part of your IT operations We use Service Level Agreements (SLAs) for guaranteed delivery We deliver on-site or remotely We offer time and materials or fixed pricing engagement models CRI's Managed Services typically reduce current IT expenditures 20-50% while supporting enhanced availability and security, and higher service levels.  CRI's Service Level Agreements contain quantifiable metrics to ensure success in the form of Service Level Objectives. Qualifications and Experience

Platform Management	200+ ERP Servers	Case Study
Messaging / E-Mail Management	200,000+ seats of MS Exchange	Case Study
Web Services Management	2,000+ Web Sites	Case Study
Web Security Management	1,500+ Web Sites	Case Study
Application Management	150+ custom applications	Case Study
Data Management	750+ TB of Dta, DB's and DW's	Case Study
Storage Area Networks	2nd largest SAN in world	Case Study
Global 7 x 24 Remote Monitoring and Admin.		Case Study
Help Desk / Call Center 7 x 24	3,600 seats	Case Study