Meet the Team
CRI’s leadership team consists of our Management and Board of Directors. CRI is governed by a Board of Directors led by Gary Brookshier.
CEO, President
Vice President of ServiceNow Solutions
Sr. Dir. of Delivery, Services Division
Director of Sales and Marketing
Dir. of People & Culture
Director of Solutions PMO
CRI is governed by a Board of Directors led by Gary Brookshier. Mr. Brookshier spent twenty years at CRI and now serves as the Executive Chairman of the Board. The board also consists of two outside board members: Toby Tobaccowala and Linda Howard.
Executive Chairman of the Board
Board Member
Board Member
Scott brings over 20 years of Program and Project Management Office (PMO) leadership experience, with a strong track record of delivering operational excellence, driving business transformation, and leading strategic portfolio initiatives. He has held leadership roles across multiple federal agencies, where he successfully built and scaled PMOs to improve project delivery, organizational alignment, and stakeholder satisfaction.
His expertise includes portfolio governance, resource management, and implementing enterprise tools such as ServiceNow and other SaaS platforms. Scott is ITIL and CSM certified and holds the Forrester Customer Experience Pro (CX-1) certification—reflecting his passion for customer success and user-centered service delivery. Scott’s leadership style emphasizes collaboration, transparency, and empowering teams with the tools and frameworks they need to succeed. His work has supported complex, multi-million-dollar modernization programs across the federal and commercial space.
Outside of work, Scott enjoys playing golf, music battles with his daughter, and exploring the many breweries in the Frederick, Maryland area with his wife and friends.